Returns & Exchanges
At Rock Gardens, we want your home sanctuary to be perfect; if your decor or garden accents don't meet your expectations, you can return them within 30 days of delivery. Please ensure all items are in their original packaging and condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original protective packaging to prevent damage during transit, including all hardware and instructions.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing